09/20/2018
Dear Clients:
Each and every one of you is important to me! 🙏
You depend on me to look & feel great, in turn, I depend on you for my livelihood.
Please read below and discuss any concerns with me at your next appointment.
This policy is in effect as of October 1, 2018
😢NO SHOW = you will be charged the cost of your original appointment and this must be paid BEFORE your next appointment.
🤨CANCELLATION less than 12hrs notice = you will be charged 50% of your original appointment cost and this fee must be paid BEFORE your next apppointment.
Each client receives an email &/or text message 2 days prior to an appointment and a request to CONFIRM, this is then followed by a reminder 2hrs prior to the appointment.
And remember, the Salon telephone takes messages 24/7 and I welcome you to leave a message for me any time of the day or night. 📞413-284-4425
I really appreciate your support and always enjoy our time together.
Very sincerely,
Erica