09/08/2026
A great haircut shouldn’t end with, “Alright bro, you’re good.” 😂
You’ve spent the entire appointment earning someone’s trust, providing a service and building a relationship. Don’t suddenly become passive during the last 60 seconds.
Before my client leaves, there are four things I believe a barber should do.
1. Say thank you. Never become so accustomed to someone’s business that you stop showing appreciation for it.
2. Ask about their next appointment. “Would you like me to rebook you, or would you rather book online when you’re ready?” You’re not pressuring them. You’re showing initiative and letting them know you WANT to see them again.
3. Ask for the referral. If they know someone who might appreciate your services, hand them a card or two. Stop hoarding business cards like they’re collectibles. 😂 Hand them out. When they’re gone, order more.
4. Ask for the review. If they enjoyed their experience, ask them to share it on Google or Yelp.
None of this needs to feel pushy or transactional when it’s coming from genuine service.
Closed mouths don’t get fed.
The answer is automatically no when you never ask.
And if you’re constantly looking for new clients while allowing your existing clients to walk out without attempting to secure the next appointment, referral or review, you’re making business harder than it needs to be.
Acquiring a new client usually requires more effort than retaining someone who already knows, likes and trusts you.
Give a great service.
Then finish the service. 💈