06/05/2026
A Quick Policy Reminder from Just, Simply Clean
We wanted to take a moment to address a policy that has always been part of our booking process but, admittedly, we haven’t always enforced as consistently as we should.
Effective immediately, payment will be due upon arrival for all first-time clients.
This is not a new policy—it’s simply one we’re recommitting to after a recent situation reminded us of the importance of protecting our business, our time, and our team.
We understand that inviting a cleaning company into your home requires trust. That’s why we work hard to provide reliable service, clear communication, and a professional experience from start to finish. At the same time, we have to ensure that our business remains protected and that our employees are paid for the hard work they do every day.
For clients who have established a relationship with us, nothing changes.
For first-time cleanings:
✨ Payment is due upon arrival.
✨ If you were provided with an estimate range, payment should be made at the lower end of that estimate upon arrival.
✨ Any remaining balance will be invoiced prior to completion if adjustments are made. The remaining balance will need to be paid prior to completion.
We truly appreciate your understanding and continued support of our small business. Thank you for helping us create a system that protects both our clients and our team.
❤️ As always, thank you for trusting us with your home.
— Just, Simply Clean✨
