09/04/2026
《Service Quality Standards (SQSs)》
To compile with service agreements of The Social Welfare Department for subvented services, our agency and all service units will adopt every procedures and measures to fulfill the following Service Quality Standards (SQSs) to ensure quality services provided.😌👍🏻
The 16 of Service Quality Standards (SQSs) are as follows:
✅SQS 1. Service Information
✅SQS 2: Review and Update Policies & Procedures
✅SQS 3: Records
✅SQS 4: Roles and Responsibilities
✅SQS 5: Human Resources
✅SQS 6: Planning, Evaluation and Feedback
✅SQS 7: Financial Management
✅SQS 8: Legal Obligations
✅SQS 9: Safe Physical Environment
✅SQS 10: Entry and Exit
✅SQS 11: Needs of Service Users
✅SQS 12: Informed Choices
✅SQS 13: Private Property
✅SQS 14: Privacy and Confidentiality
✅SQS 15: Complaints
✅SQS 16: Freedom from Abuse
If you have any enquiries or comments regarding the《Service Quality Standards》, please feel free to contact us directly.😊
🌱Sunshine Kids-Social Work Service for Preschool Institutions (ST1)
Address: Rm 1-2, 15/F, Sha Tin Galleria, 18-24 Shan Mei Street, Sha Tin Fo Tan, New Territories
☎️Phone: 2342 2100
📠Fax: 2342 2188
🌱Sunshine Kids-Social Work Service for Preschool Institutions (KT2)
📍Address: Rm 12, 7/F, Chevalier Commercial Centre, 8 Wang Hoi Road, Kowloon Bay, Kowloon
☎️Phone: 2342 6668
📠Fax: 2342 3323
🌱Sunshine Kids-Social Work Service for Preschool Institutions (E/W3)
📍Address: Rm 1709-1710, 17/F, Olympia Plaza, 255 King’s Road, North Point, Hong Kong
☎️Phone: 2342 2300
📠Fax: 2342 2338
